Delivery and Returns

 

Delivery

 

We sent out all UK orders via Royal Mail 1st class service. Unfortunately we do not currently offer international delivery.

  • All orders are dispatched within 1 working day
  • FREE DELIVERY on all UK orders

Please allow between 2-5 working days for UK delivery. In some instances items may be delayed by Royal Mail so please allow at least seven working days before contacting us.

Returns

If you are not completely happy with your order from us, you can simply return the item to us in its original condition within 14 days of receipt for a full “quibble free” refund.

Please note:

It is customer’s responsibility to pay the postage costs for returns. In the unlikely event of the wrong card being sent to you, or if it is faulty or damaged, please email us on mail@blackheartdesigns.co.uk and we will be happy to help!